Shipping policy

Last updated: July 6, 2026

At ST1 Sports, we're committed to delivering your order quickly and reliably. This policy explains our handling times, shipping methods, costs, and what to expect after you order. It should be read together with our Refund & Return Policy and Terms of Service.

Shipping Cost

We offer free standard (Ground) shipping on orders over $299 shipped within the contiguous United States. Orders under $299 are charged shipping calculated at checkout based on the total weight of the package and the selected delivery speed.

Please refer to the detailed tiered shipping rates below:

Standard (Ground) Shipping Rates
(Free for orders over $299 within the contiguous United States)
- 0.0001 lb to 2.00 lb: $7.99
- 2.0001 lb to 5.00 lb: $10.99
- 5.0001 lb to 10.00 lb: $14.99
- 10.0001 lb and above: $19.99

Expedited Shipping Methods

2-Day Shipping:
- 0.0001 lb to 2.00 lb: $29.99
- 2.0001 lb to 5.00 lb: $34.99
- 5.0001 lb to 10.00 lb: $39.99
- 10.0001 lb and above: $49.99

Next Day Air:
- 0.0001 lb to 2.00 lb: $49.99
- 2.0001 lb to 5.00 lb: $59.99
- 5.0001 lb to 10.00 lb: $69.99
- 10.0001 lb and above: $79.99

Expedited methods, oversized items, and certain destinations may be excluded from free shipping; any applicable charges are shown at checkout.

Handling & Processing Time

Our standard handling time is 1–3 business days (Monday–Friday) to prepare, process, and dispatch your order. Orders are not processed on weekends or public holidays.

Orders placed before 2:00 PM Mountain Time begin processing the same business day; orders placed after that time begin processing the next business day.

Team, Bulk & Custom Orders

Team, bulk, and custom-decorated orders (including embroidery and sublimation) require additional production and processing time beyond standard handling. Timelines depend on the items, decoration, and order size. If you have a season start date, tournament, or other deadline, tell us up front and we'll confirm an achievable timeline. To plan a large order, visit our Request a Quote page or contact us.

Shipping Methods & Transit Times

Method	Transit time (business days)
Ground Shipping	3–8
Two-Day Shipping	1–3
Next Day Air	0–2

Total delivery time = handling time + transit time. For example, a Ground order typically arrives in 4–11 business days. Transit times are estimates provided by the carrier and are not guaranteed.

Multi-Brand & Split Shipments

We carry 50+ brands, and some items ship directly from the manufacturer. When an order includes items from different brands or warehouses, it may arrive in multiple shipments with separate tracking numbers, sometimes on different days. This is normal and does not mean part of your order is missing.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking. Please allow 24–48 hours for tracking details to update after you receive the notification.

Shipping Charges

Except where free shipping applies, shipping costs are calculated at checkout based on your destination, order weight and size, and the method you select. Shipping charges are non-refundable except where an order is defective or incorrect due to our error.

Purchase Order & Institutional Orders

Orders placed by purchase order or on institutional account ship according to the same handling and transit estimates once the order is confirmed. If your organization requires specific carriers, freight arrangements, or delivery windows, let us know when you place your order and we'll do our best to accommodate.

Address Accuracy

You are responsible for providing complete and accurate shipping information. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses. If you notice an error, contact us as soon as possible — we can only update an address before an order ships.

Delays & Backorders

While we work hard to meet delivery estimates, delays can occur due to carrier issues, weather, high-volume periods, or circumstances beyond our control. If an item is backordered or delayed, we'll notify you and provide options.

Local Pickup

If local pickup is available for your order or a specific event, it will appear as an option at checkout with pickup instructions.

Damaged, Lost, or Stolen Packages

If your order arrives damaged or defective, please contact us within 48 hours of delivery so we can make it right — see our Refund & Return Policy. If tracking shows a package as delivered but you haven't received it, first check with the carrier and anyone else at the delivery address; if you still need help, contact our team and we'll assist.

International Shipping

We primarily ship within the United States. Where international shipping is available, delivery times vary by destination, and any customs duties, taxes, or import fees are the responsibility of the recipient.

Contact Us

Questions about shipping or a specific order? Please contact us:

ST1 Sports
1753 S 8th Street C4
Colorado Springs, CO 80905
Email: info@st1sports.com
Phone: (719) 256-0275