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Return & Refund Policy

Return & Refund Policy

At ST1 Sports, we aim to provide high-quality sports equipment, apparel, and team gear. This Return & Refund Policy explains the terms and conditions under which returns, exchanges, and refunds are accepted.

Information We Collect

Items may be returned within 14 days of delivery, provided they are:

  • Unused, unwashed, and unworn
  • In original condition with tags, labels, and packaging intact
  • Accompanied by proof of purchase or order confirmation

Non-Returnable Items:

Custom-made, personalized, team-branded, clearance, and final-sale items are non-returnable unless they arrive damaged or defective.

How to Initiate a Return

To begin a return, customers must contact ST1 Sports customer support with their order number, item details, and reason for return. Unauthorized returns may not be accepted.

Damaged or Incorrect Items

  • Must be reported within 48 hours of delivery
  • Photos and order details required

Return Shipping

Customers are responsible for return shipping costs unless the return is the result of an error by ST1 Sports. We recommend using a trackable shipping service, as we are not responsible for lost return shipments.

Order Cancellations

  • Orders can be canceled within 24 hours if not processed or customized

Policy Updates

ST1 Sports reserves the right to modify this Return & Refund Policy at any time without prior notice. Changes will be effective immediately upon posting.